Digital Payments Now Power 4 in 5 Saudi Retail Buys
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Digital Payments Now Power 4 in 5 Saudi Retail Buys

Published on: Oct 22, 2025 | Author: Marketing & Communications

A $161.4 Billion Market That’s Learning to Move Faster

Saudi Arabia’s retail sector is picking up speed. With total sales expected to hit $161.4 billion by 2028. The numbers are rising, but what’s more striking is how the entire retail experience is being reimagined. Digital tools, shifting habits, and a younger, more connected population are rewriting the rules. This isn’t about trends anymore. It’s about survival. The Saudi Retail Market Digital Transformation is happening in real time, and the pace is only getting faster.


Zooming in on the broader retail ecosystem, the transformation is just as visible in the numbers. The Saudi Arabia retail market was valued at USD 268.56 million in 2024, and is projected to reach USD 398.45 million by 2030, growing at a compound annual rate of 6.8%. That kind of steady climb reflects more than just consumer demand; it signals a sector learning to move with its audience. Urbanization, rising incomes, and modern infrastructure like malls and e-commerce platforms are making retail more accessible, but it’s the digital shift that’s redefining how and where people choose to spend.

Young Shoppers Are Setting the Tone

By 2035, 75% of retail spending will come from Saudi youth. That’s not a distant future—it’s the next wave already forming. These shoppers are mobile-first, value-conscious, and quick to switch brands if something doesn’t click. They’re discovering products on social media, comparing prices online, and expecting frictionless checkout. If a brand doesn’t speak their language—digitally and culturally—it risks fading into the background.

E-Commerce Is No Longer a Side Channel

Online shopping in Saudi Arabia is expected to cross $13.2 billion in 2025, and it’s not just about convenience anymore. It’s about trust, speed, and experience. One in four retail transactions will happen online by 2035, and that number keeps climbing. Whether it’s fashion, electronics, or groceries, digital storefronts are becoming the first stop for consumers.

79% of Transactions Are Already Digital

Cash is quickly becoming the exception. As of 2024, digital payments make up 79% of all retail transactions, up from 70% the year before. That’s a huge shift in just one year. With smartphones everywhere and fintech apps making payments seamless, shoppers are choosing speed and security. For retailers, this means better data, smoother operations, and fewer headaches at the register.

AI Is Quietly Changing How Retail Works

Behind the scenes, artificial intelligence is doing the heavy lifting. It’s helping stores predict demand, manage inventory, and personalize offers. These aren’t flashy tech demos, they’re tools that solve everyday problems. In a market this dynamic, being able to respond quickly and smartly is what sets winners apart. The Saudi Retail Market Digital Transformation is as much about operational grit as it is about innovation.

Luxury Is Rising, But So Is the Hunt for Value

It’s not just one kind of shopper driving growth. On one end, luxury brands are expanding as more Saudis choose to spend locally. On the other, value-driven retail: think discounters, private labels, and budget-friendly grocery; is gaining traction. Both segments are growing, and both are being shaped by digital tools and changing expectations.

Logistics and Productivity Still Need Work

Not everything is smooth sailing. Over 95% of warehouse space in Riyadh and Jeddah is already full, pushing up costs and making expansion tricky. Productivity in retail is still below global standards, and cross-border e-commerce platforms are eating into local market share. These are fixable problems—but they need attention, investment, and a willingness to rethink old systems.

Women, Sustainability, and the New Retail Story

More Saudi women are joining the workforce, and that’s changing how households spend and how brands communicate. At the same time, younger shoppers are asking harder questions about sustainability, ethical sourcing, and brand values. Retailers that show up with purpose, beyond just products, are earning loyalty that lasts.

 

Also Read: Saudi Fintech Ecosystem Surpasses 2025 Goal Early

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